Generation Z has just begun entering the workforce and employers in the hospitality sector are among the first to encounter the latest cohort. Interviewed by HRM Magazine, Sudima Hotels and Resorts HR Director Phillipa Gimmillaro offers insight into how to engage a new generation of workers.
“It’s really important that leaders talk, communicate and ask for feedback,” she continues. “You have to find out what people are looking for from their role because if people aren’t getting that, they’re not going to be satisfied and chances are they’re going to look elsewhere.”
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